At Giorgio Cookie Company, we use the best methods possible to ensure that your gifts arrive in perfect condition. Your gifts are expected to ship within 3-5 business days from the day of order. For Alaska and Hawaii, please allow for extra delivery time.
Please check all of your addresses carefully. All shipments are sent via UPS and USPS. We are not responsible for delays in delivery due to incorrect or incomplete addresses. Shipments returned due to an incorrect shipping address will require an additional charge for reshipment.
Beware that we do not require a signature from UPS or USPS upon delivery. Packages may be left at the door. However, UPS/USPS may choose, at its discretion, not to leave a package at the door if they feel it would be unsafe for any reason. UPS/USPS instead will leave a notice indicating how to arrange pickup or another delivery.
Unfortunately, we cannot be responsible for undeliverable gifts or delays in receipt of gifts due to weather or other circumstances beyond our control including the absence of the gift recipient.
SHIPPING CHARGES ARE NON-REFUNDABLE.
UPS Ground or USPS Priority Mail $5 flat rate shipping on all orders to the contiguous United States (except Alaska and Hawaii - please add $25.00 to your order). Unfortunately, we do not ship to Puerto Rico at this time. For 2nd Day or Next Day delivery, please call to place your order at 877.668.2998.
Please call 877.668.2998 within 1 hour of placing an order.
Giorgio Cookie Company will ship our products during the warm summer months. During warm weather months, orders received on Wednesday-Friday will not ship until the following Monday. If that Monday is a holiday, your gift will ship on Tuesday. Our shipping processors monitor the temperatures where your gift is being delivered, and we select the appropriate packing materials to ensure that your gift arrives in perfect condition. Based on packing materials, there may be a small fee of $5.00 assessed.